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30 Day Refund Policy.

Eligibility for Refunds:

  1. Digital Products: Refunds are available for digital products if:
    • You did not receive the product after purchase due to technical issues.
    • The product you received was not as described or had significant defects that prevent its use.
  2. Customizable or Personalized Products: Refunds for personalized products are only available if:
    • There was an error in the customization caused by us.
    • The product was defective or incomplete.

Non-Refundable Items:

  • Completed downloads of digital files.
  • Products that were accurately delivered and match the description.
  • Issues arising from customer errors (e.g., spelling mistakes in customizations provided).

Refund Process:

  1. Submit a Request:
    • Contact us at support@coloringpagelab.com within 30 days of your purchase.
    • Include your order number, a description of the issue, and any relevant attachments (e.g., screenshots).
  2. Evaluation:
    • Our team will review your request within 5 business days and may reach out for further information if needed.
  3. Refund Approval:
    • Approved refunds will be processed within 7 business days and issued to the original payment method.

Exceptions:

  • We reserve the right to decline refund requests that do not meet the above criteria or show evidence of abuse.

Contact Us:

If you have any questions about our refund policy, please don’t hesitate to contact us at support@coloringpagelab.com

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