30 Day Refund Policy.
Eligibility for Refunds:
-
Digital Products:
Refunds are available for digital products if:
-
You did not receive the product after purchase due to
technical issues.
-
The product you received was not as described or had
significant defects that prevent its use.
-
Customizable or Personalized Products:
Refunds for personalized products are only available if:
-
There was an error in the customization caused by us.
- The product was defective or incomplete.
Non-Refundable Items:
- Completed downloads of digital files.
-
Products that were accurately delivered and match the
description.
-
Issues arising from customer errors (e.g., spelling mistakes in
customizations provided).
Refund Process:
-
Submit a Request:
-
Contact us at
support@coloringpagelab.com
within 30 days of your purchase.
-
Include your order number, a description of the issue,
and any relevant attachments (e.g., screenshots).
-
Evaluation:
-
Our team will review your request within 5 business days
and may reach out for further information if needed.
-
Refund Approval:
-
Approved refunds will be processed within 7 business
days and issued to the original payment method.
Exceptions:
-
We reserve the right to decline refund requests that do not meet
the above criteria or show evidence of abuse.
Contact Us:
If you have any questions about our refund policy, please don’t
hesitate to contact us at
support@coloringpagelab.com
Thank you for choosing ColoringPageLab.com!